As we enter the holidays I am always reminded of this story my friend shared with me about an employee experience not to be forgotten……………
She’s a very famous celebrity. She’s funny. She’s articulate. And apparently she’s got a heart of gold. She walked in to an art supply shop in this small craft village. She was looking for paints and other supplies. She asked the employee for recommendations. She asked the employee what he would buy.
The employee made his recommendations. “Well I would buy these and these and these. I would definitely buy these if I could afford them.’
She made her purchases. He asked her if she would like them gift wrapped. She said sure.
She paid. He handed her the package. She handed it back to him and said “Merry Christmas.”
Happy Holidays my friends. As you shop until you drop, think about doing something fun, cool and exciting for an employee you encounter.