A while back I was considering taking acting classes. It was a series of 8 classes. Due to travel commitments I wasn’t sure if it would be fair to the other students if I could not be there for all eight.
- I sent an email to the instructor about my concerns. No response.
- Since I had learned about the classes on a Facebook page where the instructor and I are both fans I sent a Facebook message to the instructor. No response.
- I left a message with the studio where the lessons were being offered; asking for the instructor to get back to me. I’ll let you guess the result of that approach.
Two weeks ago I ran into an old friend who happened to be performing in a short play taught by the instructor. He had nothing but great things to say about her. I happened to mention to him I was looking at signing up with a different group and shared my experience. He asked me to wait a few days. He wanted to mention our conversation. I agreed.
The other day he sent me an email. He did share our conversation with the instructor. She asked him to give me an apology and her email address.
I just shook my head when I read the email.
What would you have done had you been the instructor?