Ocean State Job Lot is one of those fun stores where you just don’t know what you’ll find (or what you’ll catch). They carry overruns and overstocks that manufacturers are trying to unload; at great prices. I pop in every so often to explore the bargains and the people.
On yesterday’s visit I came upon the woman who was “in-charge” of the cashiers. Back in my high school days, when I worked at Waldbaum’s, they called that person the Front End Manager. For purposes of this blog entry we’ll call her that.
The Front End Manager picked up a microphone and made an announcement that two of the employees should “take their ten”; obviously meaning ten minute break. I decided to cause some trouble, uh, I mean have some fun.
“What can anyone possibly do in ten minutes; pee?” I asked the woman.
Barbie in a Christmas Carol film She chuckled.
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My cashier rolled her eyes and went off on a tirade about how ridiculous it was and how right I was and how they get two ten minute breaks and a 1/2 hour lunch on an eight hour shift. Miss Front End Manager joined our conversation. She too thinks this is a silly amount of time, (Heck Waldbaum’s even gave us 20 minutes; time to pee and wash your hands.) I was so glad that she didn’t see the policy as okay. The three of us kept laughing.
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But the kicker was when the elderly woman behind me, I’m thinking she was in her 80’s, made this comment……….
“It would take me ten minutes just to walk to the bathroom.”
Moving McAllister hd Everyone laughed. I did my job; opened up an opportunity for a bit of levity to be added to an otherwise unhappy worker’s day. For a brief moment morale and camaraderie increased. It is that easy. You can and should do it – often.
Laughing at absurd company policies is fun. Rewriting them with a humorous slant is even better; and one of the tips I offer in my 50 Ways To Have Fun At Work Tip Booklet.
Ocean State Job Lot is one of those fun stores where you just don’t know what you’ll find (or what you’ll catch). They carry overruns and overstocks that manufacturers are trying to unload; at great prices. I pop in every so often to explore the bargains and the people.
On yesterday’s visit I came upon the woman who was “in-charge” of the cashiers. Back in my high school days, when I worked at Waldbaum’s
, they called that person the Front End Manager. For purposes of this blog entry we’ll call her that.
The Front End Manager picked up a microphone and made an announcement that two of the employees should “take their ten”; obviously meaning ten minute break. I decided to cause some trouble, uh, I mean have some fun.
“What can anyone possibly do in ten minutes; pee?” I asked the woman.
She chuckled.
My cashier rolled her eyes and went off on a tirade about how ridiculous it was and how right I was and how they get two ten minute breaks and a 1/2 hour lunch on an eight hour shift. Miss Front End Manager joined our conversation. She too thinks this is a silly amount of time, (Heck Waldbaum’s
even gave us 20 minutes; time to pee and wash your hands.) I was so glad that she didn’t see the policy as okay. The three of us kept laughing.
But the kicker was when the elderly woman behind me, I’m thinking she was in her 80’s, made this comment……….
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“It would take me ten minutes just to walk to the bathroom.”
Everyone laughed. I did my job; opened up an opportunity for a bit of levity to be added to an otherwise unhappy worker’s day. For a brief moment morale and camaraderie increased. It is that easy. You can and should do it – often.
Laughing at absurd company policies is fun. Rewriting them with a humorous slant is even better; and one of the tips I offer in my 50 Ways To Have Fun At Work Tip Booklet.
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I Am a Sex Addict trailer Congratulations Bank of America; you have just received my Stupid Company of the Month Award.
Yep, this morning I closed out a small personal checking account. My business account and my main checking account are next.
This small account, which I maintain for a disabled relative, does not meet your direct deposit or minimum balance requirement and therefore is no longer free. It was free until recently. Now while I do not consider $5.95 to be a hefty fee and I would even be willing to pay it, I am insulted when I am told I can have the exact In Cold Blood release same type of account for free if I close this account and open up the exact same type of account – because that is the current “promotion.” But I would need to close and open; no type of flagging or converting of my current account can be done; this is what I was told by the Customer Service Supervisor last week. When I asked this person if he sees the stupidity in what he is asking me to do, he remained silent for a few moments and then shared how the online banking business is completely separate from the branch level banking business and that different promotions are offered by each and that he totally sees the logic. Leadership at BOA should be happy to know that one of their supervisors tows the company line; no matter how stupid the policy.
So Bank of America, I did what I was told to do……I closed the account and opened up three new free accounts within walking distance of my home at a competitor bank where size doesn’t matter. When I replied to the question why I was leaving BOA, your customer service representative replied in disbelief “another one” and did nothing to try and retain my business.
Your award, should you choose to collect it, is a $5.95 credit towards a keynote or training program of your choice. I would suggest a communications program; whereby staff are encouraged to bring their real issues and concerns to management when they think policies lead to loss of a customer.
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Half a Person Congratulations Bank of America; you have just received my Stupid Company of the Month Award.
Yep, this morning I closed out a small personal checking account. My business account and my main checking account are next.
This small account, which I maintain for a disabled relative, does not meet your direct deposit or minimum balance requirement and therefore is no longer free. It was free until recently. Now while I do not consider $5.95 to be a hefty fee and I would even be willing to pay it, I am insulted when I am told I can have the exact same type of account for free if I close this account and open up the exact same type of account – because that is the current “promotion.” But I would need to close and open; no type of flagging or converting of my current account can be done; this is what I was told by the Customer Service Supervisor last week. When I asked this person if he sees the stupidity in what he is asking me to do, he remained silent for a few moments and then shared how the online banking business is completely separate from the branch level banking business and that different promotions are offered by each and that he totally sees the logic. Leadership at BOA should be happy to know that one of their supervisors tows the company line; no matter how stupid the policy.
So Bank of America, I did what I was told to do……I closed the account and opened up three new free accounts within walking distance of my home at a competitor bank where size doesn’t matter. When I replied to the question why I was leaving BOA, your customer service representative replied in disbelief “another one” and did nothing to try and retain my business.
Your award, should you choose to collect it, is a $5.95 credit towards a keynote or training program of your choice. I would suggest a communications program; whereby staff are encouraged to bring their real issues and concerns to management when they think policies lead to loss of a customer.
Well, Nancy Pelosi is pissed at the Big 3 CEO’s Sweeney Todd: The Demon Barber of Fleet Street video for arriving in Washington to beg for money on their million dollar corporate jets.
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I think I better mail a copy of The Only Self-Help Book You’ll Ever Need Know Thy Enemy movie
to those three CEO’s. I think they’re going to need it,
Well, Nancy Pelosi is pissed at the Big 3 CEO’s for arriving in Washington to beg for money on their million dollar corporate jets.
I think I better mail a copy of The Only Self-Help Book You’ll Ever Need For the Birds movie
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to those three CEO’s Nacho Libre film
. I think they’re going to need it,
I’ve got a spam blocker on my email. It requires you enter a verification the first time you send an email to me. I love it. If you’re interested in learning which one I use, click here.
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Now realizing that nothing is 100% accurate I check the junk mail folder twice per day. On a rare instance something important is there and the person did not get the verification email; or for all I know their spam blocker stopped my verification email from getting through. Did I lose you yet? Remember the fun days when auto responders went on infinitely????
A sampling of those blocked emails include
- Some King or Prince offering me enough money to bail out the world if I give him my bank account number
- Motivational offers to make me thinner than a rail by drinking pond scum
- Humorous offers from other speakers telling me how they have “THE” system to keep me booked year round; which always produces this thought in my head: if they know how to do that, shouldn’t they be too busy to sell me that service?
- How I can get on Oprah
Well the other day I saw an email that said “why are you ignoring my emails” with an email address that looked familiar. It turned out it was from a friend who changed their email address and obviously ignored or did not receive the spam verification. I opened the message and read this email asking me if she had done something wrong and could not believe I was ignoring her.
My response: Did you ever hear of something called the telephone? (yes, the Dr. House side of me came out in the response; I can’t always be Julie. Huh? What? If you’ve been to one of my programs you know what I’m referring to)
No response yet; written or verbal.
Have we forgotten how to use the spoken word to connect with people? Have we forgotten there was a time, not so long ago when there was no email, texting, and twittering. Sometimes I really think we have; and it is some of what we’ll be laughing about tomorrow during Weekly Recess.
But in the meantime, pick up the telephone and invite someone to lunch or a cup of coffee today. Let them hear your true voice.
I’ve got a spam blocker on my email. It requires you enter a verification the first time you send an email to me. I love it. If you’re interested in learning which one I use, click here.
Now realizing that nothing is 100% accurate I check the junk mail folder twice per day. On a rare instance something important is there and the person did not get the verification email; or for all I know their spam blocker stopped my verification email from getting through. Did I lose you yet? Remember the fun days when auto responders went on infinitely????
A sampling of those blocked emails include
- Some King or Prince offering me enough money to bail out the world if I give him my bank account number
- Motivational offers to make me thinner than a rail by drinking pond scum Billy Elliot download
- Humorous offers from other speakers telling me how they have “THE” system to keep me booked year round; which always produces this thought in my head: if they know how to do that, shouldn’t they be too busy to sell me that service?
- How I can get on Oprah
Well the other day I saw an email that said “why are you ignoring my emails” with an email address that looked familiar. It turned out it was from a friend who changed their email address and obviously ignored or did not receive the spam verification. I opened the message and read this email asking me if she had done something wrong and could not believe I was ignoring her.
My response: Did you ever hear of something called the telephone? (yes, the Dr. House side of me came out in the response; I can’t always be Julie. Huh? What? If you’ve been to one of my programs you know what I’m referring to)
No response yet; written or verbal.
Have we forgotten how to use the spoken word to connect with people? Have we forgotten there was a time, not so long ago when there was no email, texting
, and twittering. Sometimes I really think we have; and it is some of what we’ll be laughing about tomorrow during Weekly Recess.
But in the meantime, pick up the telephone and invite someone to lunch or a cup of coffee today. Let them hear your true voice.
So whether there’s a hot topic on your mind or you just need to take a Recess from the daily work grind, join that Fun Motivational Speaker Rich DiGirolamo for a bit of pointed fun and humor each Wednesday at 12:30PM EST. Weekly Recess Flubber has been designed with you in mind.
Sign up today at http://weeklyrecess.com/
; and don’t forget to tell a friend or two. It is free!
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So whether there’s a hot topic on your mind or you just need to take a Recess from the daily work grind, join that Fun Motivational Speaker Rich DiGirolamo for a bit of pointed fun and humor each Wednesday at 12:30PM EST. Weekly Recess has been designed with you in mind.
Sign up today at http://weeklyrecess.com/; and don’t forget to tell a friend or two. It is free!
