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Changing Your Mind is a Supervisor's Prerogative

In my post of August 5th you read about the UPS Man and Big Brother. If you haven’t go read that first before continuing.

So yesterday afternoon I see the UPS Man backing down the street. As Dave got out of the truck I congratulated him on breaking the rule of no backing up; the rule that he shared with me just two days earlier. Dave just laughed.

Well I guess Big Brother (Dave’s Supervisor and/or the Powers That Be at UPS) learned that they were wrong. Dave was told that he is spending too much time out of the truck and it is taking too long to make deliveries. Start backing up again was the new directive. Seemed like a game of Simon Says; or in this case UPS says. UPS says back up. UPS says don’t back.

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Once again Dave just laughed at the whole situation. I really love this guy; I love his attitude. He just finds the amusement in the ever changing directives of his job. Or maybe he found a customer with whom he can laugh?

But it did get me thinking about how employees are constantly asked to adapt and change; and how some deal with as if their right arm was just blown off by a hand grenade while others look for the humor and laugh at the situation as companies try ever so hard taking steps to keep the business profitable and perhaps keep employees employed. Some take it in stride; others look for the opportunity to become a toxic employee and decrease employee morale. It reminded me of the companies who hire me and give me green light to poke fun at the craziness and chaos – to make fun of it; while at the same time offering tools and techniques to gain understanding and buy-in of staff. It offered another case of companies realizing that going back to basics – in the way we think and operate – is often times a good thing. I guess sometimes the only thing that is constant is that change is always occurring.

So what about you………..Are you laughing or whining at the never-ending change within your organization?

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