Keep Employees Happy; Show Them How To Earn People’s Business

Here’s a quick and easy test to see if you deserve my business (or anyones for that matter). There are four questions. Each is worth 25 points:

1. I answer every email message that is sent to me (unless it is obvious spam or the sender requires no response). I try to do it within 24 hours. Do you?
2. I do not ignore voice mails; except when they are clearly unsolicited sales calls. I return those calls. Do you?
3. When someone asks me for information I respond in a timely manner? Do you?
4. When someone provides me with information or a proposal I get back to them; even if the news is not what they want to hear. I don’t ignore their emails, voice mails or shouts from the top of a mountain hoping they’ll  just go away. Do you?

Now add up your score.

Now go back and answer the questions honestly.

Now go ask someone to answer the questions honestly about you.

A score below 80 is failing.

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