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HEY YOU! That’s not how you engage me OR get my business

Posted by richdigirolamo in Motivational Speaker on 09 20th, 2010 | no responses>

If you’ve been in an airport you have encountered the credit card hawkers trying to get you to sign up for an airlines credit card. You’ll get a free trip they tell you. They don’t tell you about blackout dates or the gazillions of other miles you’re competing against for that last remaining awards seat. Or having to go at bizarre hours and through 16 cities to reach your destination. On the flip side there are good perks – like your first bag flies free.

But this was my most recent experience with these folks:

“Hey you with the propeller hat come here.”

Yes that’s how they apparently are trained to get your attention. I should try that…..HEY YOU READING THIS!; hire me to bring a recess to your organization to get your people reengaged, recharged and thinking how to be better.

Hey you!?

While amusing it clearly won’t get my attention. If anything it makes me want to throw rocks at you.

But the other day I decided to have fun. I walked over to them and asked what this ‘hey you’ crap is. I then asked what this ‘come here’ crap is. About the only good thing you did is acknowledge my beanie.

Get out from behind the kiosk and come to me. Come engage me in a conversation. Make a connection with me while I hope not to miss my connection. Walk me to my gate. Offer to pull my luggage or carry my backpack.

But for crying out loud hey you is not going to get me interested in you, your product, or your service.

So hey you……next time I see you I hope you’ve changed your approach. After all I do carry rocks.