Next week is National Customer Service Week. So just in case you weren’t aware (and want to join the celebration) here’s 10 last minute things you can do to celebrate:
- Invite customers for a tour and to meet your fantastic employees
- Host a Customer Luncheon to honor your customers
- Host a Customer Luncheon where the customers get to honor your employees
- Host a celebration of all your Customer Service Employees
- Acknowledge and celebrate internal customers too!
- Do what one of my clients is doing….. hire someone fun (I’m available early part of the week) to come celebrate teamwork, communication and service
- Host a Customer Service Awards Ceremony
- Shower your customers with gifts
- Shower your Customer Service Employees with gifts
- Have each employee personally contact a customer to thank them for their loyalty and business
Well that’s a start. I’m sure you can take some of these ideas and build on them. But get cracking; time is running short.