Rich DiGirolamo, Keep Employees Engaged, Happy & Proud http://richdigirolamo.com Website of Rich DiGirolamo Motivational Humorist for Recreation, Parks, Camps, Leisure and Health Care Industries Thu, 29 Jul 2010 16:27:41 +0000 http://backend.userland.com/rss092 en Today’s (sarcastic) Customer Service Lesson: Get the customer frustrated and then ask for their opinions. http://richdigirolamo.com/blog/2010/07/29/customers-moment/ For “MY” Convenience….How to disengage a customer http://richdigirolamo.com/blog/2010/07/23/conveniencehow-disengage-customer/ R = EE = EC = $$ http://richdigirolamo.com/blog/2010/07/22/ee-ec/ So who really is the company decision maker? http://richdigirolamo.com/blog/2010/07/16/decision-maker/ Engage a Customer: I like Your Hat. Thank You. http://richdigirolamo.com/blog/2010/07/14/hat/ Your Presentation was PowerPointless. But it taught me a lot. http://richdigirolamo.com/blog/2010/07/13/presentation-powerpointless-taught-lot/ Video Killed the Radio Star and Technology Killed the Entrepreneur’s Vacation……….sorta http://richdigirolamo.com/blog/2010/07/12/video-killed-radio-star-technology-killed-entrepreneurs-vacationsorta/ Train and trust your people and they’ll do great things. http://richdigirolamo.com/blog/2010/06/30/train-trust-people-great/ It’s called Customer Service; not Company Service http://richdigirolamo.com/blog/2010/06/28/called-customer-service-company-service/ Recess At Work should remind us to thank others http://richdigirolamo.com/blog/2010/06/25/recess-work-remind/