The Best Health Decision You Can Make Right Now

When you think of making better choices regarding your health what usually comes to mind? Eat right? Exercise? Quit smoking? Quit drinking? And those are all great decisions. They (supposedly) will benefit your heart, lungs, etc. I’m not a doctor and there are no guarantees. But what about the organ that processes your feelings and emotions? The brain! What about the up and down rollercoaster that our lives have become as a result of the political climate and a pandemic? 2020 has been quite a year. But if I look back on 2020 and think about the best thing I have done for myself….for my health is came down to the one thing that was easier to do than one would have thought. I walked away from Facebook. Yep, I walked away from politics – and every single post that wasn’t even political being turned into a political argument. I …

Stop Saying You Have/Had Covid. Get Tested, You Selfish Bastard!

Back in January I got my twice a year cold/flu thingy. The usual head cold, fever for a day or so, aches and pains. Rode it out and life went on. About a month later I learned about Covid when my first client thought it best they postpone an upcoming staff recognition event. Within a couple of weeks I was unemployed – every event I was booked to speak at – CANCELLED. Well we know what happened next. World panic. Lockdowns. People dying or getting very sick. Quarantines. Isolation. Politicizing. In April I went for an antibody test to see if that January thingy was just my beginning of the year cold/flu. I thought maybe I had been an early case of Covid. No antibodies. Just my cold/flu thingy. In the past few months I’ve had friends tell me they had Covid. So I asked if they were tested and …

Wouldn’t Toxic Media be a better term than Social Media?

In the last month I have fact-checked and challenged five people on their bullshit toxic Social Media posts. In all cases it took me about one minute to find the true information. One minute that they could have taken to do a little research. Two of these people are very religious; one a member of the clergy. I wonder what Jesus is saying about their perpetuating the divisiveness in the United States right now by constantly posting BS! They removed or retracted the BS posts after being confronted with the real information. One person clearly showed her true racist colors. Even with facts she wasn’t going to bend and was going down with the sinking ship. No need for that person in my life any longer. As a social media or “real” friend. The other two got caught up in emotions. And I get it. We’re all high with emotions …

Maybe you need a (2020) Vision, not a New Year’s Resolution?

I ditched the New Year’s Resolution thing decades ago. And I’m not gonna bore you with the statistics on Resolution Failure. But have you ever thought about the fact that someone has a job gathering and reporting New Year’s Resolution Failure Statistics. Fun. Fun. Fun. So as some of you are looking back and thinking, yeah he’s right or thinking ahead how this year is going to (again) be THE YEAR, let me say one thing…………. STOP THE RIDICULOUSNESS ALREADY. You’re not gonna lose weight by making a resolution. You’re not gonna stop smoking by making a resolution. You’re not gonna grow your business by making a resolution. You’re not gonna get out of debt by making a resolution. You’re not gonna be more fun by making a resolution. You’re not gonna (fill in the blank___________________) by making a resolution. Stop. Stop. Stop! New Year’s Resolutions are just setups for …

I Just Bought a Certification! My 1st (and last) Online Course.

I recently registered for a 120 hour online TESOL course. First of all let me preface this with I’m a social person. I thrive being with people. So the thought of staring at my phone/tablet/laptop for 120 hours in itself was enough to make me want to withdraw – immediately after registering! But giving up 3 weekends of bike riding, to go to a traditional class, was not an option. I don’t even know where to begin with my thoughts. So be prepared for randomness…….. HI HO HI HO, IT’S OFF TO SCHOOL I GO: When I “went to campus” as they called it I found that my course was 10 modules. So in my mind I was thinking……an average of 12 hours a module. Ugh! I got through the first module in less than an hour; maybe an hour and five minutes with exams. I guess the future modules …

For those who need validation….enter the Speed Limit Sign

I confess. I speed. Not all the time. Most of the time not intentionally. But I speed. And I’d be certain a lot of you reading this do as well. Heck, I’ve passed highway patrol while not paying attention. Fortunately he had better things to do. But think about it. The speed limit sign is just there. Doing nothing. An inanimate object with what some would say (jokingly) they thought was a suggestion. But it is the law. We are supposed to obey it. And in this world we live in where everyone gets a trophy; where so many need validation for the simplest of actions, the speed limit sign has been thrown in to the mix with a little bit of creativity to make you feel good about yourself. (Or not.) Yep, while out on a #CafecitoAdventures one morning we came across this creative and different approach to speed …

The 1st To-Do After An Industry Conference

The conference is over. You’re sitting on the plane or driving in your car. You’re excited. The learning was great. The ideas were spilling out of your head. Maybe you also were a presenter and that session was well received. The networking was great. The social time was phenomenal. The next business day you’re back in the office. You want to talk about your takeaways. The things you want to implement. Your office has other plans! The fires are waiting to be extinguished. The emails need responses. The meetings need to take place. Your signature can’t wait! Angry customers are waiting to hear from you. And suddenly the partnership with that new colleague is forgotten. The learning gets pushed aside. The great idea you had will have to wait until tomorr…. (oh wait, tomorrow never comes.) All that is left is the memory of that great social event. Why? Why …

Conference Presenter Evals needs a new approach!

Conference evaluations. Love em or hate em, they’re not going away. But how important are they really? And could a different or additional approach be more helpful to meeting planners and presenters? Now don’t get me wrong, I love feedback. It let’s me know what I did right; what I did wrong. What I could improve, what I need to remove. But sometimes you look at some of the comments and ask yourself was that person in the same room as everyone else? What the heck did I say or do that made this person wish I was dead? As a conference presenter the best feedback I get is an email or call; one week, 1 month or 6 months later telling me what was implemented; how it worked and the result to the bottom line – which comes in the results of new products/programs, increased revenue, fewer accidents, less …

CX Leaders, wanna get customers to stop cursing at phone reps……try this!

Dear Customer Service Leader, My absolute favorite thing in the whole world is when someone like you, in a customer service leadership role, gets frustrated with lousy customer service. (Okay, not really my favorite thing in the world…..but it’s up there.) Recently I watched a friend blow a gasket over not being able to reach a live person on the phone at a medical office. As the smoke started coming from his ears I asked how easy it is to reach someone at his company? There was a long pause and a change of subject. I know (you think) you’ve gotten smart. You don’t allow us to Press 0 any longer to bypass the nonsensical voice prompt system. You’ve removed the words/phrases “representative/speak to a person” that would get us to someone. Really? Speaking to a person is not a %&#*^% option at your company??!!!!! And then of course you …

What if lunch was mandatory?

What if lunch was mandatory? What if lunch AND taking a break from your work was mandatory? What if lunch away from your desk was mandatory? What if lunch out of the office was mandatory? Brains need breathers. People need socialization. Ideas need to be inspired by outside stimuli. Bodies need fuel. Mental health needs your attention. Productivity needs reset points. What if lunch was mandatory? And what if leadership led by example? Try it! Rather……………Implement it and see the results. Ready for the most fun unique offsite experience to solve problems, build team & generate ideas faster? Try #CafecitoAdventures! Get in touch (text me – it’s faster 203.470.3388) and let’s talk about solving some problems, ideating, and stretching your team’s imagination to get them (more) excited about their work!