Play. Observe. Engage.

Earlier this year I attended a conference on Play, the importance of it at all ages and how it can be used in business; in this case to engage people in the process of design. While at the conference I met the event planner. I don’t think we spoke for more than 10 minutes. We later became “friends” through Social Media outlets LinkedIn & Facebook. Billy Rose’s Jumbo dvd Towards the end of summer I received an invite to spend a weekend with her and her friends at a yearly getaway retreat, their 18th year, on Lake George in New York. Always up for a new experience, something I encourage you to do as well, I accepted the invite. Arriving at the Seneca Retreat this past weekend I was greeted by Cookie and Deb. It was like a first day at work. They were getting ready for the group that …

Should I expect less customer/employee engagement when shopping at the bargain store?

A young mom in my hood died the other day and a couple of neighbors have organized a food drive for the husband and son; just one of the reasons I love my hood. I just returned from one of those job lot stores; the places with overruns of who knows what you’ll find in the aisles, but surely get a lot of stuff for your money. Some people think you also might pick up a disease or a creepy crawly pet there too. Fortunately I have avoided those………….to date. download Synergy: Visions of Vibe Now I’m not telling the whole truth. I love these places; never know what you’re gonna find. Yes, there is a food drive, and yes I was glad to get lots for my money; that just gave me an excuse to go visit. But two thoughts came to mind as a result of my visit …

Why some companies need to re-engage their players and others don't

When I walk into a Starbucks I see happy employees; people having a good time. Employee engagement and employee morale is high. I see the same things at places like Trader Joe’s, Outback Steakhouse, and the Apple Store. People seem to be enjoying their work and having fun creating a fun and pleasurable experience for the customer. And whether it be funny uniforms, sitting on my lap, flowered shirts, or gadgets to play with; I see two things – employees and customers who are engaged in the product or service.  But it makes you wonder……..What is the tone back at the home office? When you walk into a McDonald’s you see bright colors, play places, and perhaps even a Ronald McDonald. When I spoke at their headquarters earlier this year I saw row after row of cubicles with uptight office furniture; perhaps even inhabited by uptight people? When I visit parks and recreation facilities I …

And the purpose of this meeting was……….

Shrek the Halls dvdrip It’s happened to everyone. You walk out of a meeting and you say to yourself  “and the purpose of this meeting was……..?” Your time and energies were sucked out of you by the meeting room vacuum while work piles up back at your desk. This is clearly not the way to increase employee morale or engage employees. I do my best to make things simple – it’s what I talk about about and it’s how I work with clients. I encourage people to come up with easy ideas that will measure their success; no matter how complex the project may be. For example; this is my success measurement tool; it’s a quote: “The easiest success measurement tool is a simple question. What did you do today to move forward? The easiest project plan on earth is also a simple question. What will you do tomorrow to move forward?At …

Take A Fun Creativity Break For Memory’s Sake

It’s been proven that people who take breaks retain information better and longer. If you want proof Google the information yourself to find out. Or if you’re smart and want to use your time productively, just trust me on this one. So with that in mind here’s a quick 20 minute creativity activity to try with your staff or coworkers today: Everyone will need a piece of paper and something to write with. (Yes, you’ll have to put down the Blackberry for a few moments. Get a grip. The world really can do without you for 20 minutes. Really, it can. Trust me on this one too.) You will need a timer of sorts. (Okay use the Blackberry if you must; but promise not to check your Tweets, emails and other incoming garbage during this exercise. If you’re not capable of doing this you probably need this exercise more than anyone and should choose someone else …

Socialism, Social Media, Social Distancing, or Socially Lost

buy God Told Me To So half the citizens of the United States think that President Obama is leading them down a path to Socialism. Entrepreneurs think that the new and only way to make money is Social Media. And apparently Human Resource Leaders (and attorneys) think that the best way to keep people healthy this season and to avoid the dreaded Swine Flu / H1N1 Virus is to keep employees away from one another through a process called Social Distancing. Social Distancing? Yep, Social Distancing. There was even a Human Resources Forum held in the City of Hartford recently to discuss this growing topic. In social distancing you do the following: You let people work remotely You redesign office workspaces to keep people further apart from each other You hold fewer meetings Let’s take a look at these………. Remote Workforce – Broken film Letting people work remotely has become …

What DID you want to be when you grew up?

Yep, you read it right. It says what did you want to be? I went through a period where I wanted to be an undertaker. Then I had wanted to be a photographer for erotic magazines. Hey, no judging; I was young and hormonal. What did you want to be? Back then we dreamed of being astronauts, firefighters, teachers, and doctors. We would go out in the neighborhood and play astronaut, firefighter, teacher or doctor? I even played undertaker. My friend Billy liked playing dead. Go figure. Necessary Evil rip But I wonder what kids play today? Are they playing Social Media Expert? Or Brand Manager? Do you think kids of today play Chief Executive Officer, Relocation Specialist, or Enterprise Communications Director? I don’t know what they’re playing but I’m sure of one thing……………the majority of you reading this never imagined you’d be doing the work you’re doing today. How does one get …

VIA the truth we learn a lot

So Starbucks unveiled their new instant coffee this past week  – VIA. Did you go for your free sample? Hurry; today is the last day. Deck the Halls video Saturday morning I took their taste test. I chose VIA over the brewed. I asked the Barista if the brewed was their Pike Place blend which is just plain nasty! She replied yes. I told her I remember a time when all Starbucks brewed mild and bold options all day long; now they seem to only brew bold – aka nasty Pike Place. I suggested that maybe it is a secret plot to get me to buy more expensive drinks – which by the way is working. Her response was “I hope not.” Sunday morning I walk into a different Starbucks. Same test. Same choice. I took it again. Again, I picked the instant as tasting better. I offered my same …