Keep Employees Happy; Show Them How To Earn People’s Business

Here’s a quick and easy test to see if you deserve my business (or anyones for that matter). There are four questions. Each is worth 25 points: I answer every email message that is sent to me (unless it is obvious spam or the sender requires no response). I try to do it within 24 hours. Do you? I do not ignore voice mails; except when they are clearly unsolicited sales calls. I return those calls. Do you? When someone asks me for information I respond in a timely manner? Do you? When someone provides me with information or a proposal I get back to them; even if the news is not what they want to hear. I don’t ignore their emails, voice mails or shouts from the top of a mountain hoping they’ll  just go away. Do you? Now add up your score. Now go back and answer the questions honestly. Now …

The REAL Workplace To-Do List

Help Out a Co-Worker  Don’t Lie, Cheat, Steal, Backstab, or Embezzle  Celebrate Great Work  Be A Good Role Model For Others  Give The BEST Customer Service You Can  Teach Them Something New Daily  Have Regular Meetings To Talk About What Is On People’s Minds  Implement a New Idea Today; Even If It Isn’t Yours  Smile and Laugh at the Craziness that is Your Workplace  Be The Fun Workplace You Say You Are!    Every Employee Happy. Every Day. Every Employee Engaged. Every Day.

Keep Employees Happy; Create a Workplace That Excites Them

Was channel surfing last night and paused for a few minutes to watch a TV show with Ray’s wife from Everyone Loves Raymond and the janitor from Scrubs. He was looking for a job – at a septic company. I must have come in late but I am assuming he was coached on how to appear enthusiastic during a job interview. You’re cleaning crap out of a hole in the ground. Yeah, someones got to do it; but how the heck do you get enthusiastic about sewage? About feces? Organizations seeking to keep employees happy usually tell me stories about how hard people work. When I arrive I also see how people seem to lose their identity when their foot steps through the workplace door; how they appear somewhat robotic. I believe the greatest value an employee has to offer his or her employer is their true identity. I’ve worked in public accounting, agriculture, cement, …

Keep Employees Happy; Make Your Place a Great Place To Work

The Top 50 Great Places to Work in Canada was just released. Is your company on the list? Probably not. Probably because most of you reading this are not in Canada. But it got me thinking about those Top Whatever lists. Does it mean your company sucks if you don’t make a list? Just because you didn’t meet some criteria that was created by some organization; that your company didn’t fit a mold, template or model; does that mean your place of work is not great? Shame on you. Try harder next year. So enough with my sarcasm. I’ve always believed that Great Places To Work are individual. Let’s face it, how can two people at the same company be on complete opposite sides of a discussion when it comes to what the company does to keep employees happy; to make their workplace a great place to work. Years ago I worked for a concrete company. …