Train your employees to return lost wallets. Customers will love you!

Have you ever misplaced your keys? Your wallet? Sure you have. We all have. You start retracing your steps? Okay, last place I had it was here. And then I went into that room. Then I stopped to pee. After that I put my coat on. Then I went out to the car………… With me? Of course you are. The other day I lost my wallet. After 45 minutes of retracing steps and looking four times in the same 15″ square under the car seat I decided to call my local market, where I had been that morning. They had found the wallet. Or some honest person had turned it in. But I did need to ask why no one called me. I was curious. In my wallet was my license and a few business cards. I was told they looked me up in the phone book and there was no listing. …