Don’t say no. Say Tell Me More.

Feel free to download, copy, and share the Tell Me More idea capturing tool. It’s time to stop saying no and saying Tell Me More when someone comes to you with a new idea! To download a PDF of Tell Me More click here    

Dear Facebook, your aches, pains and illnesses keep me biking

Dear Facebook, I want to thank you for pushing me to ride my bicycle as much as I do. Well you didn’t do it directly, it was indirectly…………………..(the overly sensitive may not want to read on) Yesterday I got asked to pray for six people I don’t even know. All six are battling cancer. Last week I saw pictures of you at the doctor’s office and the pharmacy. I read regular complaints about long waiting times, co-pays, insurance premiums, unnecessary tests and your detestation of the Affordable Care Act. I read how you don’t go to the doctor because you can’t afford it. Do you really think we want to see your inflamed foot, mouth or the blackened finger from the nail that fell off? Much less do you think I am capable of diagnosing and suggesting a treatment? You can’t seem to beat the cold that started in August………………………….of 2012! I really hope …

Maybe the key to successful training is to stop calling it that!

As I was walking across the parking lot I found myself in a conversation with a park maintenance employee. We had just finished a 3 hour Recess – the entire department of 200 people. He told me it was a lot of fun and he was walking away with some useful ideas to be a better team member. (Phew, I did my job.) But that’s not the comment that most stuck with me. The comment that most stuck with me was……………… “I wish they would do this more often; bring us together so we can see how we can help one another”   I remember having a conversation with the Chief Operations Manager beforehand; him telling me that there will be a group of people who won’t want to be there; a group that will give me a hard time, they hate training, they don’t think they need training, etc. My first request was …

Rich DiGirolamo’s RECESS AT WORK Social Media Powerball Pool

Let’s share a Billion Dollars! Join the fun!!   Rich’s DiGirolamo’s 3rd RECESS AT WORK Virtual Social Media Office Lottery Pool.   Powerball is gonna be more than $1.3 Billion Wednesday night! I guess god, karma, the stars, the secret, or whatever deity you worship knew we weren’t supposed to win the other night “for a reason” So let’s get the next Powerball pool going! Here’s how it works! 1. Powerball Tickets are $2 each. 2. You will be purchasing shares of the winnings. So, if you contribute $100 and $1000 is collected you will win 10% of any winnings; $10 would be 1% of the winnings if $1,000 was collected. 3. You should send your investment in multiples of $2 thru PayPal to rich@richdigirolamo.com 4. All monies must be received by 5:00 PM EST January 13, 2016 5. I will purchase the tickets, copy them and email/message a copy of all tickets to …

You won’t believe where dressing to impress gets you hired

He had a 10:30 interview. At 11:10 he sent me a text he was still waiting and there were two people ahead of him also waiting to be interviewed. At 11:30 he sent me a text sharing that he was getting annoyed, commenting on the way the others came dressed to the interview, and mentioning he was also cranky because he was hungry. At 11:40 I told him to tell them he needed to leave as he had another appointment (which he did) and they could get in touch with him to reschedule if they would like to meet an awesome candidate. (Yes, always let people know they are missing out on a gem!) He didn’t respond to my text. At 12:00 he called to say they offered him the job……on the spot. They made a point to let him know how impressed they were with what he was wearing to the interview and how …

Who is really the problem? The employee or YOU!

A friend of mine just became the director of a small healthcare facility. She reports to an area director, who reports to a state director, who reports to a regional director, who reports to some V.P. of Look How Important I Am. Seriously, this is the Chain of Command. My friend, Joan, has a 25-year employee on her team — a 25-year problem employee. The employee backstabs and undermines coworkers and managers. Apparently, this has been going on for most of this employee’s 25 years. Joan’s regional director used to be in Joan’s position. On the day the regional director left, she told Joan that she hoped she (Joan) could figure out what to do about things. And laughed. Joan and I were talking, and she gave me several examples of the kinds of games and backstabbing the employee engages in. What irked me most was that some of the things this …

The Late Employee Solution

The line at Starbucks was long. The woman behind me was huffing and sighing and mumbling under her breath. But one thing was clear from her mumbled words………….. She was going to be late for work……………….AGAIN! —————————————————– The manager is frustrated with the chronically late employee; even though she delivers quality work; on time. He seems to think it is a lack of respect. —————————————————– So when it was my turn to order I turned to Starbucks lady and said “You go ahead of me. You seem rushed and running late.” But after she ordered I couldn’t help but suggest to her that she may want to start leaving earlier or figuring out where a cup of coffee is in the priority list. I got an evil stare. So much for trying to be helpful. —————————————————– And as for Mr. Manager, I suggested he offer the employee a change in …

Some people just cannot connect dots

When I work with clients to RECESSitate* their teams I use a lot of experiential interactive play. The play ALWAYS has a purpose. It could be a metaphor to build a better something, be a better something or do a better something. Other times I introduce a process to open up the flood gates to applying the learning to a particular organization challenge or opportunity for growth. Some people understand where we are going. Some people don’t. In other words some people just cannot connect dots.   Those that cannot connect dots are not bad team members. They are not useless. They are just wired a different way. They may be process oriented doers. Task completers. That doesn’t mean they do not have great ideas. It doesn’t mean they have less value to the organization. I’ve had clients say to me….”Rich, some of my people just don’t get it and I don’t …

When it doesn’t feel right……

Recently I was approached with an opportunity to be part an online learning community. I won’t bore you with the details but the business model and service never really resonated with me. However I was being polite and left communications with the company open. I had a phone conversation with a representative of the company and many back and forth emails. She was informative and not pushy at all – which is what I like. She hoped to set me up to talk with the company founder in November. And December. And January. I kept deferring the call as I “was traveling too much and several big projects on my plate.” Now I wasn’t telling a lie. I was on the road speaking and RECESSitating from early September thru early December; then again most of January. We were all set to finally talk today. 90 minutes before the call I emailed her to cancel. Go back to the second …

Stop inviting me to those awful networking events!

In the last week I’ve been “invited” to three of those big organized networking events. Maybe you’ve received similar invites…………… “There’ll be hundreds of people there. Everyone will get a name badge.” That’s supposed to excite me? Hundreds of people. Who are typically looking to collect business cards and add me to a mailing list. Hundreds of people. Who typically don’t know the first thing about relationship building; who just want to sell me and don’t take an interest in the person with whom they are talking. These events are tedious. They’re counterproductive and an absolute waste of my time. First of all people, people who are busy don’t need to go to networking events. They’re working! They don’t have time. But I do know you have to network to sustain a business. So here are some ways I network. And I’ve seen more referrals and bookings from these types of networking events than …